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Tenancy Information

What permitted payments can I expect to pay if I rent a property with Your Move?

When you have agreed on the property of your choice, Your Move will provide you with a Tenancy Application Form. This helps explain not only the next stages of your application but any permitted payments which are due before you sign your Tenancy Agreement and any which may become payable during and after the tenancy. This will also include confirmation of the agreed rent and the deposit.

Below is a list of our current permitted payments. At any time you are interested in a property, please ask a member of staff for a full breakdown of permitted payments that may be payable before, during and after a tenancy.

Holding Deposit (per tenancy) One week's rent.

This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks' rent.

This covers damages or defaults on the part of the tenant during the tenancy and applies to Assured Shorthold Tenancies (AST).

Security Deposit (per tenancy. Rent of £50,000 or over per year)

Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy and applies to Assured Shorthold Tenancies (AST).

Unpaid Rent.

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s).

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant's Request) £50 (inc. VAT) per agreed variation.

To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant's Request) £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.

To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant's Request).

Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection is provided by Propertymark. Redress through The Property Ombudsman Scheme.

Acceptance of any offer will be subject to contract, referencing and immigration checks. You will need to pay the Rent and Deposit that is due under a Tenancy Agreement, or where the landlord is offering the property with a deposit replacement guarantee product, and you wish to take up this option, you will need to provide proof that you have purchased such a product by providing us with a copy of the insurance certificate before a tenancy can start.

Referencing and Right to Rent Checks - You will be asked to complete an application form before referencing can be undertaken, you should also provide an original photographic Identification (e.g. Passport, National id card, visa, resident permit, driving licence) and Proof of Residence (e.g. Original utility bill, council tax bill or bank statement all of which much be less than 3 months old). The need for a guarantor may not become apparent until your referencing (including references for any joint tenants) has been completed. Where a guarantor is required an application form and photographic identification with proof of residence will be required.

Referencing will cover a check against the credit file and public records of the individual, an Anti-Money Laundering check, confirmation of employment and salary details, confirmation of previous tenancy details, right to rent checks, reporting the results of all those checks to your prospective landlord to see if your application is acceptable.

Tenant deposit - In England under the Tenant Fees Act 2019 Deposits are limited to the equivalent of 5 weeks rent for new and renewed tenancies (or 6 weeks if the annual rent is £50,000 or more). This is calculated by dividing the annual rent by 52 and multiplying by 5 (or 6 if rent is £50,000 or more) and will be required to be paid at the start of the tenancy. This is subject to referencing.

Holding deposit - In England under the Tenant Fees Act 2019 Holding Deposits are limited to the equivalent of one weeks rent. This is paid in order to reserve a property. This is calculated by multiplying the monthly rent by 12 to establish the annual rent, then dividing the annual rent by 52. The Holding Deposit will be required to be paid once your offer is accepted. You will be provided with the rules of when this is to be returned to you or retained by the agent before this payment is made.

Tenant Fees Act 2019 permits certain fees / charges to be made under the following circumstances:

Default fee for late payment of rent
Chargeable from 14 days arrears calculated on the interest at 3% above Bank of England base rate on the late payment of rent for each day that the payment is outstanding.

Loss of a key or other security device
Landlords and letting agents can charge a tenant a fee to cover the cost of replacing the lost key or security device (e.g. Fob, electronic device for garage doors / security gates).

Payment on variation, assignment or novation of a tenancy - £50.00
When a tenant has requested it, landlords and letting agents can charge to vary, assign or replace a tenancy. Fee charge £50 (including VAT)

Payment on termination of a tenancy
Landlords and letting agents can require a tenant to make a payment for an early termination (surrender) of the tenancy agreement at the tenants request.

Company application fee - £100.00
£100 including VAT

Should you require further clarification, please ask us to explain these to you.

We are members of:

The Property Ombudsman Redress Scheme - C0008

ARLA/Propertymark Client Money Protection Scheme - C0002080

Please note the charges listed below are the maximum fees that will be applied unless stated otherwise.

Fees and Charges

Holding Deposit	max one week's rent
First months rent	in advance
Tenancy Deposit England	5 or 6 weeks depending upon the rental amount
Tenancy Deposit Wales	Unlimited
Early termination (requested by tt)	£30 plus a charge not exceeding the financial loss experienced by the landlord
Late Rent	interest charged at 3% above Bank of England base rate when rent is more than 14 days late
Lost key (or security device)	equivalent to cost incurred
Changing tenancy documents (after commencement of tenancy)	£50 inc VAT (England only)
Change of sharer (at tenants request)	£50 inc VAT (England only)

You will only be charged the following fees if the annual rent exceeds £100,000, or the property is occupied by a Company or the property is not used as a main or primary home

Tenancy Agreement	£300 inc VAT
Extension Agreement	£125 inc VAT
Company Reference	£175 inc VAT
Individual Reference Fee (per person)	£75 inc VAT
Administration	£50 inc VAT
Damage Fee	£90 inc VAT
Guarantor Reference per guarantor	£100 inc VAT
Deed of Guarantee	£75 inc VAT
Check–In (minimum fee)	£72 inc VAT
Arrears Fee	£30 inc VAT
Overpaid Rent Return	£30 inc VAT
Pet Licence	£75 inc VAT
Change of Sharer	£300 inc VAT

The Initial Money will be confirmed and must be paid by debit card or bank transfer. We do not have the facilities to accept cash.
Optional extras if agreed
Countrywide is a member of and covered by the ARLA Propertymark Client Money Protection Scheme.
Countrywide is also a member of a redress scheme provided by The Property Ombudsman . Copies of the TPO Code of Practice and our complaint handling procedure are available from any of our branches.

Please note the charges listed below are the maximum fees that will be applied unless stated otherwise.

Fees and Charges

Holding Deposit	max one week's rent
First months rent	in advance
Tenancy Deposit England	5 or 6 weeks depending upon the rental amount
Tenancy Deposit Wales	Unlimited
Early termination (requested by tt)	£30 plus a charge not exceeding the financial loss experienced by the landlord
Late Rent	interest charged at 3% above Bank of England base rate when rent is more than 14 days late
Lost key (or security device)	equivalent to cost incurred
Changing tenancy documents (after commencement of tenancy)	£50 inc VAT (England only)
Change of sharer (at tenants request)	£50 inc VAT (England only)

You will only be charged the following fees if the annual rent exceeds £100,000, or the property is occupied by a Company or the property is not used as a main or primary home

Tenancy Agreement	£300 inc VAT
Extension Agreement	£125 inc VAT
Company Reference	£175 inc VAT
Individual Reference Fee (per person)	£75 inc VAT
Administration	£50 inc VAT
Damage Fee	£90 inc VAT
Guarantor Reference per guarantor	£100 inc VAT
Deed of Guarantee	£75 inc VAT
Check–In (minimum fee)	£72 inc VAT
Arrears Fee	£30 inc VAT
Overpaid Rent Return	£30 inc VAT
Pet Licence	£75 inc VAT
Change of Sharer	£300 inc VAT

The Initial Money will be confirmed and must be paid by debit card or bank transfer. We do not have the facilities to accept cash.
Optional extras if agreed
Countrywide is a member of and covered by the ARLA Propertymark Client Money Protection Scheme.
Countrywide is also a member of a redress scheme provided by The Property Ombudsman . Copies of the TPO Code of Practice and our complaint handling procedure are available from any of our branches.